Privacy policy

PRIVACY POLICY

Effective Aug 01, 2019
We want to provide our customers with clear and complete information about which personal data we gathers through our website and how users can view and control how we handle that data. We strive to do this in full compliance with General Data Protection Regulations 2018 (GDPR)

WHO WE ARE

LOGIQS B.V. is a Dutch company that designs, produces and installs automated internal transport and logistics systems for greenhouses, warehouses and vertical farms.

LOGIQS B.V. is the owner of the www.logiqs.nl website and of all the content present on this website.

You can find more information about us, including our full address, throughout this website.

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

Contact forms: Information submitted through the contact forms on our site are sent to our company email, hosted by Microsoft.
Microsoft adheres to the EU “Privacy Shield” policy and you can find more information about this here.
Submissions are stored indefinitely by us for customer service as well as statistical purposes, but we do not use this data for marketing purposes except for cases where the customer expressly requests to be included in our marketing mailing list. We do not share submission data with any third parties.
The contact form submissions are stored for a period of 5 years in our website’s SQL database, strictly for back-up and statistic purposes.

WHAT NON-PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT:

  • Information Collected by our web-server. To make our website function properly, our servers (which are hosted by a third-party service provider) collect information from every user, including the browser type, operating system, domain name, and/or a date/time stamp for each visit.
  • Log Files. As is true of most websites, certain information is automatically gathered and stored in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating systems, date/time stamps, and clickstream data. We may use this information to analyse trends, administer the Site and better tailor our Site to our users’ needs. For example, some of the information may be collected so that when a user visits the Site multiple times, the user is not asked agree to the cookie policy each time. Except for situations noted in this Privacy Policy, we do not link this automatically-collected data to Personal Data.
  • Cookies. Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a good user experience. We do not use cookies for remarking purposes.

Our site uses the following cookies:

  • Google Analytics cookies – these are set for monitoring and tracking visitors behaviour on the site.
  • WordPress logged-in cookies – these are used by WordPress to authenticate logged-in visitors, password authentication and user verification.
  • WPML multilingual plugin cookies – these are used by the multilingual plugin our website uses to identify the preferred user’s language as our site is multilingual.
  • WP Super Cache cookies – these are used by WP Super Cache plugin to monitor referrer and user identification for caching purposes.
  • Security Plugin cookies – this is used by the Limit login attempts plugin to provide brute force security in logins by monitoring user cookies.
  • Other plugins that use cookies

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content, like YouTube videos, Facebook, Linkedin or Twitter, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged-in to that website.

ANALYTICS

In order to track the website usage we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”).
Google Analytics uses “cookies” as mentioned above, which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie regarding the usage of the website (including IP addresses) is automatically transmitted to and stored by Google on servers in the United States or worldwide. Google uses this information for the purpose of compiling reports on website activity for us, the website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google does not associate IP addresses with any other data held by Google and neither do we. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

WHO WE SHARE YOUR DATA WITH

We don’t share personal data with third-parties in a way as to reveal any of your personal information like email, name, etc. However, some data is transferred and/or stored with third-party services we use, like cloud-based hosting and mailing services.
Sometimes, to expedite a required service intervention, a copy of submitted data such as an email submission done using the website can be shared with our service team or external service providers.
Our website does information about visitors who fill-in contact form submissions or newsletter form submissions on our site using the Akismet anti-spam service. The information typically includes the submitters IP address, user agent, referrer, and Site URL (along with other information directly provided by the submitters such as their name, username, email address, and the comment itself).

WHO CAN SEE MY PERSONAL INFORMATION?

If you do not fill in a contact form on our website requiring information about one of our product and services, there is no personal information we have or can see about you.
Furthermore because of the B2B nature of our business, we do not engage in gathering inadvertent personal data.
How long we retain your data
When you submit a contact form, its metadata is retained indefinitely, or until you request of us to remove it. We only use this data for customer service and statistical purposes.

WHAT WE DO TO SAFEGUARD USER DATA

We protect customer data with the following site features:

  • We are entirely using SSL/HTTPS throughout our site. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
  • Our website’s WordPress CMS is further protected by using 3rd party plugins that protect against a vast array of hacking methods and at the same time monitor and register breach attempts
  • We maintain (and require our subcontractors and service providers to maintain) appropriate organisational and technical measures designed to protect the security and confidentiality of any information we process. However, no organisational or technical measures it truly 100% secure so you should take care when disclosing information online and act reasonably to protect yourself online.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have contacted us for commercial purposes in the past, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.

REVISIONS TO THE PRIVACY STATEMENT

LOGIQS B.V. reserves it’s right to modify this privacy statement at any time. The date of the latest revision will always be posted on this page.

Latest revision: 01.08.2019

Get in touch with us for more information

    Phone: +31 174 514141
    Email: info@logiqs.nl
    Address: Honderdland 841, 2676 LV Maasdijk, The Netherlands